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Customer service

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?? Meny 0 Welcome to the new Lenson!
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Top 3 reasons to buy from Lenson

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Fast deliveries

If you place an order by 16.00, we will dispatch your lenses the same day. This applies to weekdays and when you order our stocked items (which includes 95% of all orders). More information.

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Guaranteed low prices

With our price guarantee, you can be sure you are always getting your products at the very best price. More information.

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No prescription needed

You do not have to send your prescription to us in order to verify your order. More information.

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In addition, we offer...

Personal customer service

Our professional optician at Customer Service is ready to help you over the phone, via email or chat. Contact details.

Licensed optician

Lenson’s medical advisor is licensed optician Carl Fredrik Kanington.

Original products

We only sell original products from the large international manufacturers, that is to say, you get exactly the same products as those your optician sells.

Satisfaction guarantee

For us, satisfaction means we are fulfilling your expectations. If you are dissatisfied in any way, and you have adhered to our terms, please contact our customer service and describe your problem so we can help you. You can reach us at 0808 238 9511 or support@lenson.co.uk.

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Our customers like us

Ordering is easy, fast deliveries and fantastic customer service are aspects that are frequently mentioned in our customer reviews on Trustpilot. You can read more about what our customers have said about us below.

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Choose Lenson

Top 3 reasons to buy from Lenson

tick

Fast deliveries

If you place an order by 16.00, we will dispatch your lenses the same day. This applies to weekdays and when you order our stocked items (which includes 95% of all orders). More information.

tick

Guaranteed low prices

With our price guarantee, you can be sure you are always getting your products at the very best price. More information.

tick

No prescription needed

You do not have to send your prescription to us in order to verify your order. More information.

hr

In addition, we offer...

Personal customer service

Our professional optician at Customer Service is ready to help you over the phone, via email or chat. Contact details.

Licensed optician

Lenson’s medical advisor is licensed optician Carl Fredrik Kanington.

Original products

We only sell original products from the large international manufacturers, that is to say, you get exactly the same products as those your optician sells.

Satisfaction guarantee

For us, satisfaction means we are fulfilling your expectations. If you are dissatisfied in any way, and you have adhered to our terms, please contact our customer service and describe your problem so we can help you. You can reach us at 0808 238 9511 or support@lenson.co.uk.

hr

Our customers like us

Ordering is easy, fast deliveries and fantastic customer service are aspects that are frequently mentioned in our customer reviews on Trustpilot. You can read more about what our customers have said about us below.

l

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